GDPR

GDPR Policy Statement

We hope to make very clear in the following statement how we at Rainbow have implemented the updated GDPR guides. We hope to answer any questions you may have and reassure you that your data is incredibly important to us, and we will always do our very best to handle, protect and use your information sensitively and appropriately. If you have any further questions or require more detail, please do not hesitate to get in contact. Our contact details are supplied at the bottom of the statement.

So how might you use my personal data?

At Rainbow we use the information we collect to provide you the best possible recruitment employment services. This includes notifying you of future job opportunities relevant to your skills and experience in your area. We may also use your information to contact you about industry updates, events, promotions and competitions if applicable to you. At all times you have the right and opportunity to be removed from these services and your information be deleted.

Who or will you share my personal data with?

Your CV will only be shared with 3rd parties such as prospective employers that match your employment suitability and this will be with your express permission. Your details will be available for Rainbow employees (recruitment consultants, IT, HR and Finance employees) to access, but your information will never be shared, sold to any business or organisation outside of our normal recruitment matching services.

So how long might you keep my personal data for?

We will store your data only for as long as necessary. At Rainbow we perform regular data-cleansing and updating exercises to ensure the information we have is relevant and accurate.

What are my rights?

You are always in control of your information and should you wish to no longer receive emails from us, you will be able to opt-out or unsubscribe from the messages you receive. You can do this by contacting us on email, telephone or even by post and we will make that change for you immediately.

The Information we collect

We will collect your personal details mainly that you send to us direct in the form of job applications, CVs or general enquiries. These include but are not limited to your name and contact details (together with your e-mail address) and other relevant information from your Curriculum Vitae or resume. On

occasion this will also include sensitive personal information that you include such as details of criminal convictions and ethnic origin, DOB etc. When we receive your details and CV electronically, this may be through a direct application on our websites or an application that you have made through a third party job board i.e. CV Library, Indeed etc.

We will likely obtain further personal information about you during the course of our relationship with you via exchange of phone calls or emails, but please note this information may be obtain ed from you directly or from third parties, such as organisations to whom we have provided your CV and who have engaged with you as part of a job application.

How might we use your Information?

We will store, utilise and share your personal information, for our legitimate recruitment business purposes including:

  1. to provide our services to you;

  2. to maintain our business relationship, where you are a user of our website, a client or candidate;

  3. to enable you to submit your CV for general applications, to apply for specific jobs or to subscribe to our job alerts.

  4. to match your details with job vacancies, to assist us in finding a position that is most suitable for you and to send your personal information (including sensitive personal information) to clients in order to apply for jobs;

  5. to retain your details and notify you about future job opportunities other than the specific role for which you have contacted us;

  6. to direct-market products and services, advise you of news and industry updates, events, promotions and competitions, reports and other information. Each time we do so, you will be given an option to opt-out of such communications and an option to unsubscribe will also be provided with each communication;

  7. to release personal information to regulatory or law enforcement agencies, if we are required or permitted to do so;

How might we share your Personal Information

Rainbow Clients

We disclose your personal information to clients who have vacancies for jobs in which you are interested or suitable.

Trusted Third Parties

We will share your personal information and, where necessary, your sensitive personal information with trusted third parties where we have retained them to provide services that you or our clients have requested, such as:

  • employment reference checking;

  • qualification checking;

  • criminal reference checking (as required);

  • verification of details you have provided from third party sources; and/or

  • Psychometric evaluations or skills tests.

  • Regulatory and Law Enforcement Agencies

As noted above, if we receive a request from a regulatory body or law enforcement agency, and if permitted under GDPR and other laws, we may disclose certain personal information to such bodies or agencies.

How long we will hold your information

The length of time we will hold or store your personal information for will depend on the services we perform for you and for how long you require these. As we often support candidates with placements over many years, and potentially throughout their careers, the purpose for which we retain candidate data is often an ongoing purpose. We conduct regular data-cleansing and updating exercises with our candidates to ensure that (a) the data that we hold is accurate and (b) we are not holding data for too long.

We have taken a view to never hold any personal data longer than 7 years maximum.

Our standard terms of business state that our clients should retain candidate data such as CVs for the purposes of the specific role you apply for and that, as controllers of your data, they should inform you if they plan to retain your CV on file in order to notify you about potential future roles, or to otherwise hold or use your data for other purposes.

Your rights on Information we hold about you

You have very clear rights in relation to personal information we hold about you. Details of these rights and how to exercise them are set out below. We will require evidence of your identity before we are able to act on your request.

Right of Access

You have the right at any time to ask us for a copy of the personal information about you that we hold. Where we have good reason, and if the GDPR permits, we can refuse your request for a copy of your personal information, or certain elements of the request. If we refuse your request or any element of it, we will provide you with our reasons for doing so.

Right of Correction or Completion

If personal information we hold about you is not accurate, out of date or incomplete, you have a right to have the data rectified, updated or completed. You can let us know by contacting us using any of the methods in the contact section below

Right of Deletion

In certain circumstances, you have the right to request that personal information we hold about you is deleted e.g. if the information is no longer necessary for the purposes for which it was collected or processed or our processing of the information is based on your consent and there are no other legal grounds on which we may process the information.

Right to object to or restrict processing

In certain circumstances, you have the right to object to our processing of your personal information by contacting us using any of the methods in the contact section below. For example, if we are processing your information on the basis of our legitimate interests and there are no compelling legitimate grounds for our processing which override your rights and interests. You also have the right to object to use of your personal information for direct marketing purposes.

You may also have the right to restrict our use of your personal information, such as in circumstances where you have challenged the accuracy of the information and during the period where we are verifying its accuracy.

Job Alerts

Should you decide that you no longer wish to receive this information, unsubscribe links are provided in every job alert email that you receive.

Curriculum Vitae

We give you the option of submitting your CV via our website or by providing your CV to one of our consultants. You can do this either to apply for a specific advertised job or for consideration by our recruitment consultants for positions as they come up.

You can update your CV at any time, simply by following the same procedure to submit a new CV. Your old CV will automatically be archived providing the submission details remain the same (for example you submit both CVs using the same email address or you advise the relevant contact of your new submission).

If you are unhappy about our use of your personal information, you can contact us using the details in the contact section below. You are also entitled to lodge a complaint with the UK Information Commissioner's Office using any of the below contact methods:

Cookie Section

Cookies are tiny text files stored on your computer when you visit certain web pages. We use cookies to keep a record of what country section of the website you were most recently viewing, so that next time you come to our site we can load that country for you. Some of the pages on our site also use cookies set by carefully selected 3rd party suppliers. None of our cookies store personal information.

We're giving you this information as part of our initiative to comply with recent legislation, and to make sure we're honest and clear about your privacy when using our website.

Our Cookie Policy

To make your experience on our websites as specific to your needs as possible you will need to accept cookies. Our cookies do not store sensitive information such as your name or address they simply inform us of your past and current browsing behaviour i.e. what country you were last looking at, what browser you use and how many times you visit the site. If you'd prefer to restrict, block or delete cookies from our website, or any other website, you can use your browser to do this. Each browser is different, so check the 'Help' menu of your particular browser (or your mobile phone's handset manual) to learn how to change your cookie preferences.

3rd Party Cookies

When you visit our websites you may notice some cookies that aren't to our websites, these are cookies set by 3rd parties. One piece of 3rd party software that we use, called Google Analytics, uses cookies to measure how many visits we get to our website. In addition to this, if you go on to a web page on our site that contains embedded content, for example a video from YouTube, you may be sent cookies from these websites. We don't control the setting of these cookies, so we suggest you check the third-party websites for more information about their cookies and how to manage them.

How to turn cookies off using your Browser

If cookies aren't enabled on your computer its means that we won't be able to customise your web experience on our website. Regardless, if you wish to turn cookies off in your Browser please consult your Browser documentation

Further information about cookies

If you'd like to learn more about cookies in general and how to manage them, visit www.aboutcookies.org (opens in a new window).